We ask that when you place your order, you carefully review your purchase to ensure that you don't make any mistakes.  Our policy is that all sales are final. 

If you discover a manufacturer defect in the item you ordered, you should contact our office immediately by email to notify us of the problem.  We will determine whether or not you should return the item or simply send photographs to us to document the defect.  We will then be able to determine what remedies are available to you.